Thank you for contacting us. In order for us to make the necessary repairs, we need your utility information. Refer to the following link below and click on "Request Garbage Cart or Repair".
I have submitted the requested online form 2 times now, can is still broken on the street where the garbage truck destroyed it and I have yet to even get a confirmation email from ANYONE. Is it going to have to sit out there over the weekend?
We received your request for broken wheel repair on Tuesday, 4/23/19. Your work order number is 304893. It take 3 to 5 business days for us to complete a work order. Our business days are Monday through Thursday, our office is closed on Fridays. This Tuesday will be business day number 4. We do like to try and get the repair completed on your next day of collection. Please keep your cart out at the curb or visible from the road tomorrow. Make sure it is NOT behind any fences. If it is not repaired by end of day 5/1/19 please give us a call at 256-883-3964.
4 Comments
City of Huntsville (Verified Official)
Closed Huntsville Sanitation (Verified Official)
Thank you for contacting us. In order for us to make the necessary repairs, we need your utility information. Refer to the following link below and click on "Request Garbage Cart or Repair".
If you have any trouble or questions feel free to call us at (256) 883-3964 option 2. https://www.huntsvilleal.gov/residents/trash-recycling/residential-trash-collection/residential-service-requests/
Thank you!
-Your Huntsville Connect Customer Service Team
Reopened Douglas C. Meeks (Registered User)
Closed Huntsville Sanitation (Verified Official)
Good morning Mr. Meeks,
We received your request for broken wheel repair on Tuesday, 4/23/19. Your work order number is 304893. It take 3 to 5 business days for us to complete a work order. Our business days are Monday through Thursday, our office is closed on Fridays. This Tuesday will be business day number 4. We do like to try and get the repair completed on your next day of collection. Please keep your cart out at the curb or visible from the road tomorrow. Make sure it is NOT behind any fences. If it is not repaired by end of day 5/1/19 please give us a call at 256-883-3964.
Thank you,
Your Huntsville Connect Customer Service Team!