I called and reported it this afternoon.

Awesome. They’re not open when I get home, so this app is great.

Thank you for contacting us. Please leave your can at the curb and I will notify the supervisor. The supervisor will investigate to determine why the can was not serviced. He will then make arrangements to have the can emptied, or give notice via a phone call or a sticker on the can if there is a reason we could not provide service. If you have any questions, please call us at 385-4650.
Thank you,
Felicia csr

issue resolved