Thank you for reporting your request to My Hoover Connect. It is being reviewed and routed to the correct department. We will follow up with updates soon and we ask that you close your request once your satisfied with it's outcome. Thanks.

We are closing request that remain open from previous months. Please just re-open if your request has not been satisfied. We are unable to look at all the request in the system at this time due to the excessive amount of open request and the high demand for bulky pick ups. Please do not take us closing your request personally. We are just attempting to clean up the system and meet demands. Thanks for your understanding at this time. You can also email me at robin.mangino@hooveralabama.gov and I will re-open your request for you.