Huntsville Utilities has received your service request and it will be reviewed by a crew for repair or replacement. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.

Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities

Thank you for contacting Huntsville Utilities with your service inquiry. A crew inspected the light in question on 11/20/19 and determined this was a dig in issue and the light would be repaired once the customer made some repairs on their end. We have not received notification that it is ready for repair as of this time.

Thank you,
The Huntsville Connect Customer Service Team
jm

A crew has recently re-checked this location and the customer has still not repaired the wire. We are going to close this request for now and will address when we hear from customer. If you need further assistance, please let us know.

Thanks for checking in with Huntsville Connect!

Your Customer Service Team