Description
Is it possible to have a shade put on this streetlight? The new LED light shines very bright into our windows. Thank you.
also asked...
Q. What type of Streetlight Issue are you reporting?
A. Issue with an LED streetlight
A. Issue with an LED streetlight
Q. Where is the light located? Please provide the closest address or any other cross street description:
A. South side of Crisp Park Boat ramp
A. South side of Crisp Park Boat ramp
Q. Pole Number or any other identifying marking:
A. No number. Only DUKE ACE v.417 stamped into the pole
A. No number. Only DUKE ACE v.417 stamped into the pole
Q. Additional comments or description of issue:
A. No Answer Given
A. No Answer Given
2 Comments
Acknowledged Customer Support (Verified Official)
Update from Engineering: Thank you for your post. As you know, Duke Energy is currently in the process of converting all their street lights to higher efficiency LED technology. The conversion project started in June 2018 and is on track to be completed sometime in the summer of 2020.
Some of Duke’s original incandescent streetlights had custom shields before they were converted to LED, and we are working with Duke to identify those lights so that the new LED versions can again be shielded.
Additionally, some of Duke’s newly converted LED lights need to be focused or redirected from spreading onto neighboring properties, and again we are working with Duke to identify those lights so that modified equipment can be ordered, manufactured, and installed. This process takes time, at least 4 to 6 weeks in some cases. We have made note of your location and your request and will include it with the others that we are relaying to Duke.
We appreciate your help and your patience as we work with Duke Energy to improve the lighting throughout our city. Thank you again for your post.
Closed Engineering 2 (Verified Official)