Description
Bus never came.
---------------------
gtfs_stop_id=Hillsborough Area Regional Transit_2733;
stop_name=Palm River Rd @ 78th St;
also asked...
Q. Incident date:
A. 07/18/2020
A. 07/18/2020
Q. Approximate Incident Time Range: (If exact time is unknown, please add a time range. For example, between 8 a.m. and 9 a.m.)
A. the scheduled arrival time is 8:50 am. I approached the stop at 8:44 am and waited for the bus. I didnt see the bus at all while walking down 78th St but after 14 minutes of waiting I look on the app to check for a delay and it says the next bus comes at 9:50 am and that the 8:50 am bus came at 8:50 am. I am now going to be an hour late to work.
A. the scheduled arrival time is 8:50 am. I approached the stop at 8:44 am and waited for the bus. I didnt see the bus at all while walking down 78th St but after 14 minutes of waiting I look on the app to check for a delay and it says the next bus comes at 9:50 am and that the 8:50 am bus came at 8:50 am. I am now going to be an hour late to work.
Q. Specific Incident Location such as bus stop #, Transit/Transfer Center name, cross streets or any other helpful details:
A. 2733
A. 2733
Q. Route #:
A. 8
A. 8
Q. Direction of Travel:
A. Westfield Brandon Mall
A. Westfield Brandon Mall
2 Comments
Hillsborough Area Regional Transit Authority (HART) (Verified Official)
Closed Customer Service Manager - Kemly Green (Verified Official)
As a community, we are all going through an unprecedented situation. While we are doing our best to maintain service for those with essential trips, we are also experiencing a reduction in staffing which is causing delays in service.
I apologize for the delay, and thank you for reaching out, and letting us know how we affected your day.
HART Customer Service