csr # 20020924979

Davey came to claim the tree trunk today - great! City should still inspect gas line under tree since tree landed on the cap and city need to fill in trench created by tree. Thanks!

Mgmt team notes that tree debris has been picked up. stump to be removed by contractor. This request has been completed(CRS#20020924979).

wjc

Really? While the tree trunk was removed and the tree stump was removed and the city water and gas lines were checked, there is still a big hole where Davey allowed the tree trunk to fall to the ground.

But if you think that means the ticket should be closed then so be it. As much as we pay in real estate taxes, I would expect better.

5/1/2014 - Thank you so much for sharing your very important concern with the City of Richmond government online. This situation has been formally reported to Richmond Tree Mgmt Team (20020938179) so that proper inspection, consideration and handling can take place accordingly for leveling of the settled out and low areas in the planting strip. Because of a longer amount of time that may be involved with this type request, updates or follow up can also be conducted by dialing the Richmond Customer Care Center at 804-646-7000.

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

8/25/2014 - Service Review: Richmond Tree Mgmt Team (20020938179) noted that as of 6/4/2014 8:43:36 AM that the hole has been filled - case file closed

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

Thanks for fixing this issue!