1/6/2014 - Thank you so much for sharing your very important concern with the City of Richmond government. This situation has been formally reported to Richmond Alley Repair Mgmt Team (20020927593) so that proper inspection and handling can take place accordingly. Because of time that may be involved with this request, updates or follow up can be conducted by dialing the Richmond Customer Care Center at 804-646-7000 – this team has had problems with equipment breakage with regards to motor graders that break and need repair and may have broken again and back in shop. Also members of the Alley team are engaged in Leaf removal services right now. Regardless, please know that the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt