Thank you for using FayFixIt to report this matter. Your service request ID is #344342.

Limbs and trimmings are collected after regular yard waste collection each week. You no longer need to schedule limb piles for collection. Items must be curbside by 7:00 am on MONDAY and clear of all obstructions. Please allow until the end of the day on TUESDAY for bulky yard waste to be collected. All pieces must be between 3 and 5 feet long and no more than 6 inches in diameter. We also ask that the pile is less than 20 cubic yards, otherwise there may be a charge for collection. If you believe your pile may be 20 cubic yards or more, please contact our office for more information. Any small, loose yard waste (such as leaves and pine straw) should be bagged or containerized for the weekly yard waste collection.

It is now 6pm Tuesday and my branches are still in a pill on the curb. I requested a pick up because this is the second week that they have not been picked up

Thank you for using FayFixIt to report that your limbs were not collected. We apologize for any inconvenience this might have caused. This service request has been assigned to the route supervisor for review and action

This service request has been closed. If you have any questions or concerns about this service request, please leave a comment for our staff or contact us at 910-433-1329. Thank you for using FayFixIt.