Investigate Water in Basement Archived

285 Ashland St Detroit, MI, 48215, USA Show on Map Hide Map
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Reporter

Issue ID:

10578723

Category:

Investigate Water in Basement

Viewed:

73 times

Reported:

on

Service Request ID:

81350

Description

Intense flooding of approximately 4" across the entire basement of my home. The water was murky brown and smelled of sewage. After the water level went down, a light film was present which had to be cleaned off of the floor and up a few inches on the walls. Water penetrated the hot water heater tank's heating element on the bottom of the unit, and has soaked up several inches inside the hot water heater's insulation. After 48 hours of constant fanning and trying to pump out water from the unit, I cannot dry the cavity where the heater works and the insulation is still wet. The unit is now broken. Pictures are included of the extent of the damage with demonstration of the high water mark and post-cleaning. I was not at home when the damage occurred, and by the time I came back, the water had receded.

also asked...
Q. Is the mailing address same as the affected address?
A. Yes
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
Q. Is the Water backing up through the floor drain?
A. Yes
Q. Is the Water clear or is there raw sewage?
A. Murky Water
Q. Is your basement still flooded?
A. No
Q. Are you Disabled or a Senior Citizen that Needs Assistance?
A. No
Q. Do you have large items that require 2 or more people to move?
A. Yes
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
Q. Date of damage?
A. June 26, 2021 14:00
Q. Do you have a child under 10 in the house?
A. No
Q. Do you need cleaning sanitation services?
A. No
Q. Additional Information
A. I will submit a claim with DWSD for the cost of replacing my hot water heater

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