Thank you for contacting the City of San José Customer Contact Center.

This is an AUTO-RESPONSE to inform you that we have received your inquiry. Your email is important to us and we will respond to your inquiry in the order that it was received.

The City of San José uses best efforts to ensure you receive a personal reply to your question. However, the volume of emails may delay our response to your email. If you need immediate assistance, please call our Customer Contact Center at (408) 535-3500.

Hours of Operation for responding to email inquiries:

Monday - Friday 8:00 AM - 5 PM PST

Please do not reply directly to this email as this is only an automated response. One of our Customer Service Representatives will respond to your email soon. If you need immediate assistance, please call us at (408) 535-3500.

Thank you again for contacting the City of San José Customer Contact Center.

Customer Contact Center
City of San José
200 E Santa Clara St
San Jose, CA 95113
(408) 535-3500