I have notified EMC about the outage. They said it would take roughly 7 to 10 business days to complete the repair. Please let me know at the end of that time if the light has been fixed so that I can either notify EMC or close this issue.

Thanks,

Tracy

I am going to close this issue since I have not had any additional complaints and the 10 business days have elapsed. Please let me know if this issue was not resolved and I will re-contact EMC.