Thank you for reporting this problem. Service Request # 697988 has been opened to investigate this issue. During normal hours Mon – Fri 8 am to 5 pm call 410-313-4900 and reference the Service Request number for current status.

Utilities onsite, water main break has been confirmed. You can sign up for water outage notifications on The Bureau of Utilities Customer Service Page. https://www.howardcountymd.gov/public-works/bureau-utilities#emergency-repairs. For more information, questions and/or concerns, or to report a potential water main break, please contact the Bureau of Utilities at 410-313-4900 between 8:00 AM -5:00 pm and 410-313-2929 after hours and on weekends.

Water was turned off...it's back on now. How long should the water be coming out brown?

The water has been restored. You can sign up for water outage notifications on The Bureau of Utilities Customer Service Page. https://www.howardcountymd.gov/public-works/bureau-utilities#emergency-repairs. For more information, questions and/or concerns, or to report a potential water main break, please contact the Bureau of Utilities at 410-313-4900 between 8:00 AM -5:00 pm and 410-313-2929 after hours and on weekends.

Please flush your inside cold-water lines to see if the water clears. Starting on the lowest level of your home, turn on all the faucets in your sinks and tubs to cold water with full pressure. Let the faucets run for 10 to 20 minutes and ensure the water is clear when you shut them off. Flush all your toilets a few times while the faucets are running. Turn off the cold water taps from the top floor to the bottom floor. Should the water not clear please call 410-313-4900 to report the drinking water concern. PLEASE NOTE: This is a Non-Emergency Reporting system. Drinking water concerns are considered an Emergency and reports through this system may not be seen right away. The Bureau of Utilities wants to give the best service possible to the residents of Howard County and by calling the number above you will get a quicker response.