Thank you for contacting us. Please leave your cart at the curb and I will notify the supervisor. The supervisor will investigate to determine why the cart was not serviced. He will then make arrangements to have the cart emptied, or give notice via a phone call or a sticker on the cart if there is a reason we could not provide service. The Customer Service office is the only part of Waste Management that is open on Mondays. I can have a route supervisor contact you on Tuesday. If you have any questions, please call us at 385-4650.

Good afternoon,

Our drivers serviced your missed container from Friday at 12:55 p.m. today. If you have any further quesstions, please feel free to contact the office at 757-385-4650.

Menica, CSR

The resident has been notified via a telephone message.

Thanks for fixing this issue!