Thank you again for reporting this issue. I've forwarded the request to the Water Resources Department to evaluate the wastewater manhole in the alley prior to addressing any surface maintenance.

SPTO Admin 1 designou esta questão a Wastewater1

We went out and checked out this and we weren't able to find anything wrong.

Wastewater1 designou esta questão a SPTO Admin 1

There is something wrong. The city was doing work in the alley at the manhole. Material was scraped up from behind the houses to the east of mine and piled up around the manhole. The level of this is higher than the alley behind my house, thus creating a dam. The water runs from east to west down the alley. Now that that new work is higher than the alley behind my house, water is going to pool up and run into my yard. The alley water has always been an issue behind my house. I’ve owned the house since 2007. The work you did is going to make it worse. I’ve had to spend a lot of my own money to deal with this on my own property. I cannot raise the level of my property because of the foundation of my house. The proper way to fix the issue you tried to fix is to lower the manhole cover and the level of the alley, not pile it up and make it higher down stream from my house.

SPTO Admin 1 designou esta questão a SPTO Environmental 2

SPTO Supervisor acknowledges this issue and will be assigning the appropriate crew to review and complete work if required.

If this a safety issue that needs to be addressed immediately, please contact the SPTO customer service at 727-893-7421 Monday-Friday from 7:30 a.m.-3:30 p.m. If it is outside of our business hours, please contact the Water Resources Emergency Dispatch Line at 727-893-7261.

Assigned to pavement division supervisor for evaluation, as this is an elevation issue. We appreciate your patience. Updates to follow.
Thank you

This was yesterday after just a short rain