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Receieved mail on Directors@rioc.com

From: Antonieta
To: "directors@rioc.com"
Cc:
Date: Wed, 18 Jan 2012 07:56:41 -0500
Subject: Red bus tracking on app
Hi,
Good morning. I'm contacting you because I have noticed that in several instances (and most of them at NON-rush hour and weekends) the red bus GPS have not been on and therefore imposiblen to track through the very helpful application "Bustime".

As I'm sure you well know, having the option of an estimated time of arrival of the red buses provides a lot of help when planning for a long walk to the subway.

If anything could be done to improve the reliability of this service and ensure bus drivers turn on their devices it would be greatly appreciated.

Many thanks for your help,
Antonieta