Your issue has been assigned to a DPW employee for inspection. Once the scope and extent of the issue is determined, it will be scheduled for maintenance or repair as needed.

Does the applicant mean, the catch basin is clogged and thus no storm water can enter the system or does the applicant mean the Sewer Manhole has an obstruction and the Waste Water is coming out from the manhole structure and freezing on the ground surface?

This will dictate what department responds to the call.

New update to location. 143 Marshall ST.

Work with respect to the request has been completed at this location. If the defect was or has been missed and still exists, please assist with helping the DPW to identify and repair the defect. Please if the constituent could, provide a location of where the defect is and if at all possible, an image of the defect, so we can better prioritize, assign, and repair the defect to close out the request accurately. Thank you for contacting the City of Fitchburg!