Dear Constituent,

Thank you for contacting the Mayor's Hotline about a pothole repair. Your service request, opened on 3/12/12 at 4:34 PM, is case number 101000393846.

Our Public Works Department will respond to most requests for pothole repairs within three business days.

If you have any questions about the case, please contact the Mayor's Hotline at (617) 635-4500. We are available 24 hours a day, seven days a week to answer any questions or handle any City service issues you may have.

You can also track the status of your request online by going to the following site: http://www.cityofboston.gov/mayor/24. Just enter the case number and the email you used to submit this request.

Sincerely,

Mayor's Hotline Staff

Dear Constituent,

Thank you for contacting Mayor Menino's 24-Hour Service regarding a Request for Pothole Repair, which you reported on 3/12/2012 4:34 PM, located at Intersection of W Fourth St and Haul Rd, South Boston, MA.

The Public Works Department has reported to us this case was resolved on 3/13/2012 1:15 PM, noting:

Case Resolved
upon inspection at said location pothole patched.job complete

If you have questions, or feel the issue has not been resolved to your satisfaction, please let us know immediately by calling 617-635-4500 or by replying to this email.

Mayor Menino appreciates you taking the time to report this issue. Your engagement helps make our neighborhoods even stronger. If there is anything else we can do, don't hesitate to call or go on-line to - www.cityofboston.gov. We're available 24 hours a day, seven days a week.

Sincerely,

Mayors's Hotline Staff