Your concern has been forwarded to the Department of Public Works Solid Waste department; this is a concern that was already existing in our system with SCF#-1727004 this request has been forwarded to the assigned department so that proper inspection, handling and scheduling can take place accordingly. If you have any further questions, please feel free to contact customer service at 804-646-7000 and reference the SCF#. We appreciate your communication that helps us in “Building The Best Richmond” together.