Your concern has been received however this is an existing request already in our system. Your concern was forwarded to the Department of Public Works/Urban Forestry Division (CRS#20020990478) so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact customer care at 804-646-7000 and reference the CRS#. We appreciate your communication that helps us in “Building The Best Richmond” together.