Description
The phone pole work outside my house has been incomplete since early July. New, taller poles were installed on Centennial, wires transferred, & old poles removed, EXCEPT FOR the last two on the street, one of which is right outside my residence. Here, the old pole was just jammed onto the new with a tangle of wires and boxes left to swing in the wind. I was told it was temporary and would be finished after the holiday. This arrangement has been obscuring the light from 2 of my windows, casting dark shadows that are causing those rooms to become damp. I have had phone and internet problems related to faulty connections and have been told by Verizon that wires are not properly attached. It’s now been almost 4 months. The project seems to be abandoned. I am requesting the wires be moved and securely fastened onto the new pole, and that the old pole be removed so that the monstrous shadows cast from this neglected mess do not impact the sunlight coming into my windows.
Thank you,
Melody Phaneuf,
Gloucester Resident
& Taxpayer
24 Comments
Признана Rose - DPW Admin (Verified Official)
Rose - DPW Admin (Verified Official)
M Phaneuf (Registered User)
Rose - DPW Admin (Verified Official)
M Phaneuf (Registered User)
M Phaneuf (Registered User)
Hello Rose,
Any updates on the pole? Has Comcast been contacted?
M Phaneuf
M Phaneuf (Registered User)
James - IT Department (Registered User)
Закрыта Rose - DPW Admin (Verified Official)
It appears that you opened a new ticket, which was marked a duplicate of this one.
The City has very limited authority in these issues, this falls under the MA Department of Public Utilities.
We have reached out to Grid, Verizon and Comcast regading this issue
Rose - DPW Admin (Verified Official)
Reopened M Phaneuf (Registered User)
Закрыта Rose - DPW Admin (Verified Official)
Reopened M Phaneuf (Registered User)
Rose - DPW Admin (Verified Official)
Comcast contacted us yesterday, as mentioned in an earlier comment - they said the work should be completed over the next week or so.
As stated the City has very limited authority in these issues, this falls under the MA Department of Public Utilities.
Закрыта Rose - DPW Admin (Verified Official)
Reopened M Phaneuf (Registered User)
Закрыта Rose - DPW Admin (Verified Official)
Reopened M Phaneuf (Registered User)
Dear Rose,
There still hasn't been anything done to resolve the pole issue. Would you be able to contact Comcast again?
Закрыта Michael Hale - Director, DPW (Verified Official)
Reopened M Phaneuf (Registered User)
M Phaneuf (Registered User)
James - IT Department (Registered User)
M Phaneuf (Registered User)
Закрыта Michael Hale - Director, DPW (Verified Official)