Agreed! (Resident of 2100 block of Hanover)

6/18/2012 – Thank you so much for sharing your very important concern with the
City of Richmond government. This situation with alley maintenance being needed for the 2200 Blk Hanover Avenue has been formally reported to Richmond Roadway Alley Management:

Request #20020842335 - 2201 Hanover Ave (odd side block)
Request #20020847639 - 2202 Hanover Ave (even side block)

so that proper inspection and handling can take place accordingly. Because of time that may be involved with this request, updates or follow up can be conducted by dialing the Richmond Customer Care Center at 804-646-7000 and referring to #20020842335 & #20020847639

We appreciate your communication that helps us to “Build A Better Richmond” together - rtt

@MPS. Here's how this is going to go down:

1. The City will acknowledge your complaint (done).
2. Then another City person will state that their equipment to fix the alley is being repaired.
3. Next the City will repost my comment with my personal email address (not sure why but they don't have anything better to do).
4. Finally, the City will close this request (they've done that with several other alley repair requests) hoping you don't notice.
5. Then the cycle begins again.
6. Do-loop, rinse and repeat. Good luck!

You may want to elevate this concern to James Jackson, head of Public Works OR go to the monthly MPACT meeting (check online for next meeting date(s)) that are held for neighbors to express themselves about neighborhood concerns. I have been able to successfully get things done through MPACT. many times. Forget doing the above from Bonoca. Just go to MPACT. It works!