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  Reconocido Chris Cassani (Usuario registrado)

  Thank you for using the SCF system. I have submitted a work order request to National Grid to repair this light. National Grid owns the overwhelming majority of street lights in Quincy and is responsible for their repair. National Grid offers the city a 14-21 estimate to repair broken lights. Their estimate is dependent on good weather.

  17/12/2012 · Flag Flagged
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  Tax paying citizen (Invitado)

  How much does the city spend on electricity with National Grid annually? I would bet it is a substantial sum. Who in city hall is managing this vendor's performance? 14-21 days is unacceptable especially given that there are always children out at night in this location. Let's lean on this vendor and get the job done. Then let's get a service level agreement where we can get this done faster for all outages. Thanks for your prompt attention to this matter.
  Sincerely,
  Tax paying citizen

  18/12/2012 · Flag Flagged
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  Chris Cassani (Usuario registrado)

  Thank you for your comments. We will do everything that is within our power to improve this service delivery.

  18/12/2012 · Flag Flagged
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  Chris Cassani (Usuario registrado)

  I would be happy to discuss the matter with you directly at 617-376-1990.

  19/12/2012 · Flag Flagged
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  Anon (Invitado)

  I would gladly give you a pole number but it is so DARK on that block who could see a number? Where is the number? Isn't it enough that a person advises a street light is out? I know of one elderly lady RUN DOWN by a MBTA bus at this intersection. She died.

  19/12/2012 · Flag Flagged
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  Tax paying citizen (Invitado)

  As this is a matter of public safety I would appreciate it if you could address it publicly. Please outline the plan and let me know what division of the city handles the relationship, as I also plan to be contacting them separately.

  21/12/2012 · Flag Flagged
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  Anon (Invitado)

  THE POLE NUMBER is 174. And light is still out,

  23/12/2012 · Flag Flagged
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  Chris Cassani (Usuario registrado)

  National Grid has assigned work order number 283451719 to this request.

  24/12/2012 · Flag Flagged
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  Anon (Invitado)

  Light is still out. On my next National Grid bill I will leave them a note saying the following "A work order has been submitted to pay this bill. This customer offers a 14-21 day estimate to pay bills. This estimate is dependent on good weather." PROBABLY WON'T GO OVER VERY WELL WILL IT? WHY? BECAUSE IT IS BAD BUSINESS.

  26/12/2012 · Flag Flagged
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  Anon (Invitado)

  LIGHT IS STILL OUT. It's a miracle no one was killed in the snowstorm when rounding the curve then suddenly hitting that intersection that was blacked out from no lighting. Let's hope no one is killed tonight on New Year's Eve. :(

  31/12/2012 · Flag Flagged
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  Tax paying citizen (Invitado)

  I contacted National Grid myself and they tell me the standard turnaround once notified by the city is 10 days. Also, since you have avoided the issue, I found out independently that it is the DPW that is supposed to be managing this vendor. I guess it comes as no surprise then, given that last year someone at the DPW left the flood gates open and flooded many Quincy residents during a major storm. Please Chris, no more lines about this taking up to or possibly longer than 21 days to get a vendor that we spend a lot of tax money with to fix a darn light bulb. This city had close to 100 pedestrians hit by vehicle in 2012. Just what are we getting for our tax dollars??

  2/1/2013 · Flag Flagged
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  Kevin Donohue (Usuario registrado)

  Good Afternoon,

  Thanks everyone for commenting on this issue. SeeClickFix exists as an open platform to encourage dialogue between citizen and public officials. In order for this to work, everyone needs to maintain a respectful approach to solving problems. It seems like the city of Qunicy is working to resolve this situation, and they've expressed a willingness to talk about this problem at greater length over the phone.

  While it may be frustrating that the problem has not been resolved yet, it is not appropriate to use SeeClickFix as a forum for abuse or personal attacks. Please keep this in mind in the future, and be aware that comments that violate the SeeClickFix terms of service will be removed from the site.

  Regards,

  Kevin
  Community Manager
  SeeClickFix

  2/1/2013 · Flag Flagged
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  Anon (Invitado)

  The light is still out as I drove through the dark icy intersection last night.

  Linda Vaitkus' aunt was hit by a bus and killed in this intersection a few years ago. Please try to get this fixed. I walk my dog every night 2-3 times a night right past this light and my heart starts racing when I have to cross right there - it's pitch black.

  2/1/2013 · Flag Flagged
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  Anon (Invitado)

  Light is STILL OUT. It's been 20 days and it was out for awhile prior to me reporting it on December 17.

  6/1/2013 · Flag Flagged
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  Chris Cassani (Usuario registrado)

  I want to update the people following this issue on SCF of what the City intends to do to rectify these problems. Last week the Mayor sent a letter of intent to National Grid for the city to purchase the more than 6,000 lights that cover our city streets. Finalizing the purchase of the lights will take at least two months, but once the deal is in place the City will be responsible for maintenance and will provide vastly improved response times to outage requests. More information will be available on the city's website in the coming weeks. If you have any questions please feel free to email me at ccassani@quincyma.gov.

  10/1/2013 · Flag Flagged
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  Anon (Invitado)

  The light complained of is FIXED.
  Great to hear the news about te city's lights. I drove just 10 blocks or so down Sea Street to Adam Shore Market the other night and saw at least 5 lights out on Sea Street-our main road! Let's hope this new plan goes through!

  10/1/2013 · Flag Flagged

Public commenting and status changes are not available for this issue.