3 sections of missing/deteriorated curb at Northeast corner of 19th and Arnold St.

You can expect an update on your service request on approximately 2017-05-18T14:50:34.

You can expect an update on your service request on approximately 2019-05-31T14:50:00.

Thank you for bringing this issue to our attention. The curb and gutter adjacent to your property has recently been evaluated and is now slated for replacement. The curb and gutter replacement program currently suffers an extensive backlog and repairs are generally completed in the order in which they are received.

You can expect an update on your service request on approximately 2022-05-31T14:50:00.

My impression is that ‘See Click Fix’ is nothing more than an automated response with a goal of attempting to placate the recipient who sent the initial request. However, on the off chance someone may actually respond to my ‘comment’, I’ll give this one final attempt. My initial ‘See Click Fix’ submission was on 5-16-17, more than 2 years ago. The most recent response from SCF indicates in I should expect an ‘update’ on 5-31-22....that’s more than 5 years later. Additionally, prior to the launching of SCF, in 2012 I called the city and spoke to an employee named Amy Robinson. I reported the severe deterioration of my curbs to her and was told she would place my request on the official list for curb replacement. Hmmmm....what about my 2012 request??? All together it’s been 7 years of trying to ‘trust the process’ and it’s gotten me absolutely nowhere in my quest to have this problem resolved...and the recent SCF communication indicates it will be at least 3 more years of waiting. That adds up to 10 years which I believe is unacceptable! I work hard to keep my property maintained but with no support from the city I am frustrated and am starting to consider living in other communities that might better support and serve their citizens. A city employee who has the ability to make decisions regarding my dilemma is welcome to contact me by phone or email. I’m thinking that information should be on file with SCF or with other city data. Thank you.

You can expect an update on your service request on approximately 2022-05-31T14:50:00. This is an automated message. Please view ticket for staff comments.

You can expect an update on your service request on approximately 2022-09-30T14:50:00. This is an automated message. Please view ticket for staff comments.

You can expect an update on your service request on approximately 2022-10-17T14:50:00. This is an automated message. Please view ticket for staff comments.

Thank you for submitting this request (#65297). It has been addressed and is now closed. This is an automated response. Please view ticket for staff comments. If you have any questions, please call us at 785-368-3111.