Description

I would like to write a formal complaint about our experience with Housing Inspector Wayne Grenard. My husband and I are a young couple and bought a historic home in Ferguson to renovate into our dream home. During the first few months we decided to get a fence. Wayne made the whole process extremely difficult for us. We had to jump through many hoops to get the permits. We used Chesterfield Fencing Company and they said Wayne requested items from them they have never been asked about for a residential fence. He was very rude to me over the phone and on the day we were supposed to get the fence installed Wayne did not approve it so the whole project had to be pushed back a week. I had already taken off work the day of the project so I missed out on a day of pay. Wayne was very rude to me throughout the process so I handed the situation over to my husband. My husband went up to the City Hall to talk to Wayne and he was very rude to him as well. After the fence finally got installed my father was at our home one day and Wayne came over because he left a measuring stick at our home. He was very confrontational towards my dad while asking for the stick. I have talked to many neighbors and all have had similar issues with Wayne. It is very discouraging that a city that would like to rebuild and attract young families would knowingly keep employing someone who continuously deters young families from wanting to invest in their homes. When I drive around my neighborhood there are houses falling apart and abandoned. Its hard to believe under those circumstances that Wayne would have time to hassle residents who are installing a $10,000 fence. Overall my experience was so poor I felt compelled to share it with Wayne's supervisors. Thanks