Description
I was riding the bus and it made It's stop at UATC. The bus driver told everyone that was continuing on after UATC would have to pay again. I informed him that it is not a new bus number until it turns into bus 45 at Yukon station. I told him the only reason anyone should have to pay again is if they get off the bus and get back on. He tells me how he's worked the bus for 20 years and it's always been that way. I, and another frequent passenger, told him he is wrong and that he is gauging passengers. Also, on the info screen he purposefully did not have his operator number posted, only the date and time.
also asked...
A. south to Yukon
A. 42
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service-Tony (Verified Official)
Sincerely,
Your HART Customer Service Team!
zCustomer Service-Tony (Verified Official)
Closed Customer Service Supervisor - Catherine (Verified Official)
Thank you for letting us know. Since your report, operators have gone through additional safety training. We hope your experience has improved since then. Please let us know if you continue to experience issues.
Thank you for contacting HART!
HART Customer Service Team
813-254-4278