Was the issue resolved. Were the items picked up? Please be specific when reporting the issue as closed. Many thanks!

KFW... FYI...When the response states the "issue is now closed", That always means the problem has been resolved, and the violation no longer exists.

Yes, I get that but you know, it just doesn't sound like it...it's ambiguous. When I read "Your issue is now closed," it sounds like a parent not wanting to discuss something...not like the issue had been cleared up. Whereas "The items have been removed and your issue is now closed" is quite clear.