Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.

Thank you,
The Huntsville Connect Customer Service Team

Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team

Request closed by mistake. PWS

Thank you for using Huntsville Connect to contact the City of Huntsville with your service request. We are sending your inquiry to our service representatives in the Engineering department for review. They will respond as soon as possible.

Sincerely,

The Huntsville Connect Customer Service Team

We were made aware of the issue a few months ago. Since this is the only route out of the subdivision for the residents for many residents, we have been waiting for the new subdivision to the east to be completed and give residents another way out of the subdivision. Once those roads have been opened, we can completely close Heritage Brook Drive for a short time and make the needed repairs. Because the manhole has continued to sink, we have added a steel plate over it so motorists can safely pass over the area of the street until the proper repairs can be made.

Thank you for reporting this. We will continue to monitor this situation.

Issue 4052463 has been marked as a duplicate of this issue.

There is now another sinkhole that has formed nearby. Do we know when the other roads might be accessible? It is getting so bad we might be inflicting damage to our vehicles.

Please bring the steel plate back! The road has gotten worse since you tried repairing it!

What is the status of this issue? The other roads for the new Maple Ridge development are connected, the development now connects into the established Knox Creek subdivision through the new Maple Ridge development.

Do we have an ETA on when this might be fixed?

Issue 5203612 has been marked as a duplicate of this issue.

Update: Weather Permitting, next Wednesday, January 16th, the contractor plans to fix the pothole in the street. The completion of the work may take more than one day. In the meantime, Public Works will place asphalt down to smooth the hole until the contractor can come out to fix this pothole.

Engineering

Are they closing the road on the 16th?

They are planning to close Heritage Brook Drive on the 16th.

One of the reasons for delaying the repair of the sewer manhole and the road was to allow for a closure of the road. We have directed the contractor not to close the road before 8:30 am, and we have asked that they have at least one passable lane by 3:30 pm. During the time that Heritage Brook Drive is closed, you will be able to get in and out of the back of Heritage Brook through the new phase of Maple Ridge via the Bordeaux or Knox Creek subdivisions and Balch Road.

Just letting you know that the "fix" is already sinking.

The pothole was not fixed on January 16th. There was a pavement dump but it is already sinking again. Please update this issue.

We do realize the road was not fixed on the 16th. Our Public Works crews placed asphalt where the road sunk to provide less of a dip to cross until permanent repairs could be made. The date in our previous post should have said January 23rd. And with the rain forecast for tomorrow, the closure and repair of the manhole and road are now scheduled to take place on Friday, January, 25th. The road will be closed while the manhole in the road is repaired, and it is planned to have at least one lane opened by 3:30pm.

Thank you for your patience while working with the parties to have these repairs made.

I believe that the street will need more than a one day repair. There was a river in that area before the construction. It has caused structural damage to a nearby home. In my construction experience, I think it will need a drainage system and compacted fill.

Please give us a call to further discuss this concern at 256-427-5300.

When will the roadway be paved?

When will the road be paved after being repaired?

There are now potholes in the gravel area, loose gravel all over the road and going into the drain nearby.

The gravel has come out of the area causing pot holes. I thought this was going to be paved? The potholes are almost has bad as the original sinkhole.

Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please contact our office at 256-427-5300.

Thank you ,
Engineering

Thanks for fixing this request!