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We submitted this on April 5 and May 31. A steel plate was placed on top of the hole, and now the hole has expanded past this. This is/was an active alley...at this point, a whole truck could fall down there. The issue has been pushed off multiple times, You can follow the unhelpful user experience here: https://seeclickfix.com/issues/4508355

Additional communication includes June 5, Nov 11, and today, Dec 5. We'd love if this was addressed over the winter months, as our access needs slow down during that time.