Description
I was waiting in my wheelchair at the above bus stop and waved at the bus for it to stop but it just kept going, never stopped to pick me up.
HART Arrival Times/Schedules ▶ Archived
Tampa FL
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Issue ID:
5368572Submitted To:
HARTCategory:
Bus - Arrival Times/SchedulesViewed:
106 timesNeighborhood:
University SquareReported:
on- Share
-
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged Customer Service-Carlos (Registered User)
Unable to leave message to customer acknowledging the report, and the request tracking number.
HART Customer Service
Customer Service-Carlos (Registered User)
Closed Bus Operations Manager (Verified Official)
I want to take a moment to thank you for contacting HART, and sharing your experience. I understand that we did not meet your expectations, and for that, I am sorry.
I am always looking for ways to improve our service, and customer feedback is essential in this process. I shared your words with the team to prevent this from happening in the future.
Thank you for choosing HART, and letting us know how our service affected your day.