Thank you for submitting your issue. We have assigned this a high priority and look to resolve this problem as soon as possible.---5/15/19 We were not able to cut the tree branches because the line's were not our line's. We called Comcast at 1-800-778-9140 or 505-722-4630 & Century Link's phone # you will need to look up, depends who is your carrier is. Again sorry we thought they would have gotten back to you.
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