Thanks for reaching out, DrMduh. Our Huntsville Connect app is a service request tool for citizens to report repair issues such as potholes, broken street lights, drainage problems, etc. We are not equipped to address general complaints. However, your comments are important to us, and we ask you to please email our City colleagues at contact@huntsvilleal.gov so that someone can best respond. You can always call Sanitation directly to report issues such as these by calling 256-883-3964. We look forward to working with you on future service related issues you may be having.

Your Huntsville Connect Customer Service Team

What good is See Click Fix if you are not going to do anything except pass the buck. You DID take care of this type of problem before. Calling ANY department of the City of Huntsville is completely worthless. Everyone in Huntsville knows that you will NEVER get a return call from the City departments. Emailing is also just as worthless. Time for the city government to work for the tax payers.

We can appreciate your frustration, DrMduh. If you would like to discuss this issue any further, you can reach out to Sanitation via the contact information provided above or you can also call our office at 256-427-5000.

All the best,
Your Huntsville Connect Customer Service Team