Description
I had a pick-up time of 4:30 PM. I waited over 2 hours, and at 6:26PM, after I couldn't get an ETA to a van arriving, I decided to use Uber to get home. I am requesting a free ride since I had to pay Uber over $15 to get home.
HART Arrival Times/Schedules ▶ Archived
Channelside Dr & E John F Kennedy Blvd Tampa, FL, 33602, USA
Move the marker to represent your issue's location. The address will not change.
Issue ID:
5851699Submitted To:
HARTCategory:
Van - Arrival Times/SchedulesViewed:
44 timesNeighborhood:
ChannelsideReported:
on- Share
-
4 Comments
zHART - DO NOT ASSIGN REQUESTS <small class="fwn">(Verified Official)</small>
Acknowledged zCustomer Service-Tony (Verified Official)
Sincerely,
Your HART Customer Service Team!
zCustomer Service-Tony (Verified Official)
Closed Van Operations Manager (Verified Official)
Please accept my personal apologies for any inconvenience that you may have experienced. Our management team takes pride in ensuring that we provide the best possible service to customers and we are always looking for ways to improve the reliability of our services. For that reason this information is very helpful.
Should you ever need to contact one of our managers, feel free to call us at (813) 254-4278.
Thank you for reaching out to us and sharing this concern.