This ticket is closed in the City's Work Order system.

By COLEMAN, LEIZER (BUNNY): 6/24/2013 2:28:48 PM
DUPLICATE REQUEST - SEE ORIGINAL REQUEST #195827 DATED 06/04/13 - STILL OPEN

Open...closed...opened...closed. The trash remains. I "saw" I "clicked" but...NO "FIX"
.

This request has been received and submitted to the City agencies for review and appropriate action.

Open...closed...opened...closed. The trash remains. I "saw" I "clicked" but...NO "FIX" as of 6/24/13
.

The better question to ask might be why is the original request is still open 20 days later. According to the City's website: "Non-emergency bulk and brush pick up will be collected within ten working days of the request with no service fee."

http://www.richmondgov.com/PublicWorks/RefuseCollection.aspx

By brett.feinstein@poundfeinstein.com, Citizen: 06/24/2013 23:12:16 PM
The better question to ask might be why is the original request is still open 20 days later. According to the City's website: "Non-emergency bulk and brush pick up will be collected within ten working days of the request with no service fee."

http://www.richmondgov.com/PublicWorks/RefuseCollection.aspx

6/25/2013 - Thanks so much for your communication with Richmond City government - right now Solid Waste Mgmt is loaded with an excessive amount of service requests that need to be handled - these requests are being worked in the sequential order of when received which may cause some delay in the normal turnaround time. Please be assured that Solid Waste plans to executed this collection as soon as possible. If necessary, Richmond Residents that can verify residency with a valid Photo ID are allowed to dispose of up to one ton of trash per day at the Hopkins Road:

Richmond Southside Transfer Station

3520 North Hopkins Rd.
Hours: Monday - Friday 6:30 a.m. - 4:30 p.m. and Saturday 8:30 a.m. - 2:00 p.m.
Telephone: (804)232-8488

Items received:

Yard waste
appliances
large items
tires with no rims, limit of four. No off-road or oversized tires taken. Costs are as follows:
$1 each for more than four passenger tires with DEQ permit
$5 each for tractor-trailer tires with DEQ permit

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

6/25/2013 - Thanks so much for your communication with Richmond City government - right now Solid Waste Mgmt is loaded with an excessive amount of service requests that need to be handled - these requests are being worked in the sequential order of when received which may cause some delay in the normal turnaround time. Please be assured that Solid Waste plans to execute this collection as soon as possible. If necessary, Richmond Residents that can verify residency with a valid Photo ID are allowed to dispose of up to one ton of trash per day at the Hopkins Road:

Richmond Southside Transfer Station

3520 North Hopkins Rd.
Hours: Monday - Friday 6:30 a.m. - 4:30 p.m. and Saturday 8:30 a.m. - 2:00 p.m.
Telephone: (804)232-8488

Items received:

Yard waste
appliances
large items
tires with no rims, limit of four. No off-road or oversized tires taken. Costs are as follows:
$1 each for more than four passenger tires with DEQ permit
$5 each for tractor-trailer tires with DEQ permit

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

By rod.thompson@richmondgov.com, Citizen: 06/25/2013 08:17:03 AM
6/25/2013 - Thanks so much for your communication with Richmond City government - right now Solid Waste Mgmt is loaded with an excessive amount of service requests that need to be handled - these requests are being worked in the sequential order of when received which may cause some delay in the normal turnaround time. Please be assured that Solid Waste plans to executed this collection as soon as possible. If necessary, Richmond Residents that can verify residency with a valid Photo ID are allowed to dispose of up to one ton of trash per day at the Hopkins Road:

Richmond Southside Transfer Station

3520 North Hopkins Rd.
Hours: Monday - Friday 6:30 a.m. - 4:30 p.m. and Saturday 8:30 a.m. - 2:00 p.m.
Telephone: (804)232-8488

Items received:

Yard waste
appliances
large items
tires with no rims, limit of four. No off-road or oversized tires taken. Cos

This ticket is closed in the City's Work Order system.

6/25/2013 - Courtesy call extended today to touch basis about status - rtt

Thank you Mr. Thompson for letting us know about the service requests being behind. This is the kind of information folks are looking for on here. It is frustrating when a request is placed on here and the ticket is closed before the work is actually done since there is no easy way to track it. Can you give us a sense of how far behind they are and what the current service times are looking like?

This request has been received and submitted to the City agencies for review and appropriate action.

Just want to know if I pick this and the other issues in the few neighboring blocks can i bill the city since you can not do it in a timely manner?

This ticket is closed in the City's Work Order system.

By HUDSON, ROSALIND A: 7/15/2013 9:46:53 AM
NOTHING FOUND, TB, 7/14