Description
My Herbie was OUT on the sidewalk by 8am on Thursday, the 4th of July. NOTHING was in the newspaper about pick up being on Friday due to the holiday. My Herbie was NOT dumped. So I left it out on Friday, July 5, and put it on the street, as the department prefers. It was NOT picked up! Some neighbors say there was a truck out very early Thursday AM. It is totally not fair to change the pick up time that much WITHOUT notifying all of us in some way. THAT IS the city's responsibility to us, the customers. And since the Herbies are always emptied the DAY after a holiday, there was NO reason to think that would not be the plan this week. The CITY OF GALLUP is at fault here. The 4th was a HOLIDAY, so all city employees should have had that day off as usual. My Herbie is FULL, it is still on the street as its too heavy now for me to move back. I want it picked up up immediately, it cannot wait until Thursday the 11th of July. And neither can other neighbors who did not have their trash picked up. Thank you. Charlene Partington
6 Comments
SW1-AM (Verified Official)
Beanie (Registered User)
Acknowledged SW1-AM (Verified Official)
Thank you for reporting through Gallup Connect. We look to resolve your request as quickly as possible.
The Solid Waste Department has compiled the following information to assist you with Solid Waste procedures.
WEEKLY COLLECTION:
Please set your Herbie out by 7:00 AM on your scheduled day of service, with wheels against the curb or as close to the street as possible without obstructing the sidewalk. Please be advised, there is no set time for garbage collection regardless of service times provided in the past due to unforeseen circumstances that may occur.
HOLIDAYS:
Thanksgiving Day, Christmas Day and New Year’s Day are the ONLY holidays our routes WILL NOT RUN on schedule. Thanksgiving Day, a Thursday route will resume on Friday. Christmas Day and New Year’s Day, depending on the day of the week each holiday falls will resume on the following weekday or another designated day.
REMINDER, ALL COLLECTION ROUTES WILL RUN AS SCHEDULED FOR ALL OTHER HOLIDAYS.
Closed SW1-AM (Verified Official)
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Beanie (Registered User)
Beanie (Registered User)