That needs to be corrected immediately

I agree this is unacceptable. Unfortunately it is private property and they have the right to block passthrough.

Issue 6744582 has been marked as a duplicate of this issue.

According to the building plan that the builders of the mall agreed to when they built it, the 8th and 9th Street exits must be open at all times to provide access from the PATH to the Hamilton Park area. This was discussed at the HPNA meeting earlier this month and is a major concern for many residents.

This weekend several of the mall security guards assaulted a citizen who was trying to pass through the mall. These people are becoming a dangerous hazard to the community.

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So we have the right to not go to their stores. EVERYONE should boycott all the stores!!!! Please forward this to the Mayor's office and all Council members.

I am a bit confused. Are you saying that security will not let you walk through the parking lot?
Please elaborate.

They're preventing people from walking through the mall itself.

Where's the Mayor on this? ?????
Shouldn't he be involved and correcting this??

I am not quite understanding how this could happen. How would Newport security know if someone was using the mall as a passthrough? How would they know the person was not planning to shop? What am I missing?

Yes that is what I asked myself. Something is up but if they are stopping people from passing through then we must act. Firstly the Mayor needs to respond and secondly we need to stop using the mall entirely. Someone will look up eventually and realize all the business they get when we pass through.

You need to be more specific. Which door are you using to enter the mall? How long after entering are you being confronted by security? What is the name or badge number of the security officer or is it multiple different security people. Have you stopped at the mall information kiosk near the elevators on the first floor to ask about the mall policy? How is it possible the security people know that you are just walking through the mall and will not be entering stores to shop? Do you feel threatened by security?

It's usually before stores have opened orafter they've closed so security just assumes everyone is passing through. They usually start to harass people around the elevator and they seem to specifically target those coming in from the entrance by the light rail and heading toward the Eighth Street exit. Multiple security guards are involved and they refuse to give their names or badge numbers. Considering that they have physically assaulted people unprovoked I think everyone should feel threatened by them.

If you encounter further problems please call Jersey City Police, non-emergency, 201-547-5477

I just bumped into the Mayor and mentioned it to him. He said he was aware and would look into it further.
Lets keep the pressure on.

Police dont care and don't respond

Open

Police reports have been filed but the police don't have the power to intervene. We need a city representative to contact mall management and come up with a solution to this situation.

To be more clear, this is the route that you take walking from the Newport PATH station passing the Newport Light Rail Station into the Mall. Yes, you can walk from the Newport Light Rail Station all the way around the perimeter until you reach either the Parking lot area in the back of the Newport Mall or Marin Blvd in general. However, this is not practical and adds 25 minutes and discourages walking/biking as a viable commuting alternative.

Security Guards at Newport Mall have only recently been blocking pathways, escalators, and staircases with barriers after 9:30PM/10PM. I understand that this is private property, but I do not want to commute through the mall, it just happens to be in the way of my walking route and this arbitrary enforcement is not fair to the residents of Hamilton Park.

This issue was recategorized from Business Complaint to RRC.

RRC - Diane assigned this issue to RRC

RRC - Diane assigned this issue to RRC - Diane

Please also note that the movie theater is still open when they start locking the doors. This a fire hazard since people will not be able to exit in an emergency. It's also an ADA violation since they shut down the elevator and escalators and block access to the handicap parking on the north side of the parking garage.

Has this been addressed yet? It seems like mall security is still harassing commuters.

Is this still going on??? When does it happen?? I have walked through all week this week.

Yes it is still happening after the stores close.

Sent to police

Open

This isn't a police matter. It's a breach of contract. The city needs to bring a suit against mall ownership.

This has been going on for several weeks now. Where is the Mayor (or Diane) on this matter??? How long does it take to walk over and settle this matter with the head of mall security and mall management? ?

I called the Newport Mall and spoke with Jose, the security director. He said the mall is always open for passthrough and anyone coming from the PATH through to Marin Boulevard before or after hours will be allowed access and egress through the Cheesecake Factory over to Mc Donalds and out that door during hours that the mall is closed to shopping. In addition anyone who can provide a movie ticket will be allowed up to the third floor to the theater. However, when the stores are closed there is no access to the 2nd or 3rd floors and one must enter and exit on the ground floor only.
No one is ever blocked from walking through the mall to get through the other side provided they use the entrance and exits provided.

Open

That is clearly not the case here. Multiple people are reporting that they have been blocked by security from passing through the mall, some of whom have even been physically assaulted by security guards. Obviously they are not going to freely admit that. This needs to go to court.

Spoke with security. They have a path set up for walk through.