Thank you for contacting the City of Huntsville with your service request. The City’s Information Technology Services Department will work with the appropriate service provider to resolve the cable issue. While it may take some time for the responsible service provider to make the repair, the ITS department will closely monitor the issue to ensure the repairs are made.

Please note you may follow this request by referring to the assigned tracking number. You will be notified by email when your service request has been handled.

We hope you will visit us again at Huntsville Connect with future service issues.

Thank you,
The Huntsville Connect Customer Service Team

emailed Comcast

This report is many months old now. Does Huntsville ITS have an update?

The issues from the original request have been fixed BUT there is still a WOW! service drop hanging from this pole WOW! has been notified and will take care if this - JFS