Town of Hillsborough Public Works u xilsaaray arrinkan Public Works Streets Division Supervisor

Thank you for your comments. This issue has been assigned to the Streets Division. Notified responsible utility company

I'm not sure what this status means - with whom do I follow up to check on when the issue will be resolved? Who is "the responsible utility company" and how do I if/when their work is complete?

Thank you for your comments. This issue has been assigned to the Streets Division. The Town has contacted AT&T, the conduct went to a junction box. AT&T said that they will get a tech to investigate issue.

thank you (and sorry to be a pain.) The way we discovered the issue was in our attempt to get AT&T service to our home - AT&T told us that the city needs to clear the conduit for them to be able to provide service...

Checking in to see if AT&T has indicated when they would address the problem?

I request feedback on status of this open issue; we have a right to service by our phone provider, and clearing this conduit is required in order to obtain.

Gene - As stated before the conduit is not part of the Town's infrastructure and belongs to AT&T. The Town will attempt to contact AT&T on your behalf, again.

AT&T has been notified again

With whom at AT&T can I follow up on it? Also, how can it be that the Hillsborough's infrastructure "belongs" to AT&T? We may have contracted with AT&T to maintain it, but AT&T owns public conduit and has no obligation to maintain? That doesn't sound right.

AT&T has been contacted on your behalf.