2/6/2014 - Courtesy call extended today to say thanks for this report and to confirm this location has been setup for consideration/action on SCF#-927192 - urgency has been conveyed to the mgmt team because this location services disabled citizens - rtt

Your concern has been received and forwarded to the Department of Public Works (CRS# 20020928761) so that proper inspection and handling can take place accordingly. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.