Sharraxaadda

I would like for someone to please get in contact with me this is the third time I had to deal with this. someone please let me know what I'm responsible for and what the driver is responsible for. for the last couple of weeks we have had the truck with the workers on the back no problems. but this week we got the truck with the arm on it and trash has been left everywhere my trash can has been broken. as far as my neighbors we had when doing this time their trash can was knocked over prior to the service worker coming so therefore it wasn't picked up. I would really appreciate if someone would get in contact with me and let me know both sides responsibilities thank you and have a good day