D365Prod311 created Street Hazard, 10/6/2023 3:28:22 PM

Missing Problem Address Details : Tax ID

Routed To Department: 12575043-2301056864

10/06/2023 13:51:49
Service request is routed for investigation.

Resolution :
11. No safety hazard found; no action needed

Close Comments :
Investigaton Complete

Thank you for submitting this request (#2301056864).

Status: Service Completed

Resolution: Service Completed : 10/11/2023 03:40:10

Resolution :
11. No safety hazard found; no action needed

Close Comments :
Investigaton Complete

"No Safety Hazard" LMAO!
My original submission referenced the condition of all the bike lanes in Houston, and the fact that none of them are maintained. Where is the special street sweeper that the COH bought? When will it be used? There should be a routine sweeping schedule! I'm tired of biking in the gutter full of dirt, glass, weeds, etc.!

Thank you. A service request has been created (#2301062774). This is an automated response.

If my request never made it to the correct department. Forward it correctly, or create a new request.

D365Prod311 created Street Hazard, 10/11/2023 11:34:14 AM

Routed To Department: 12575891-2301062774

10/11/2023 06:41:34
Service request is routed for investigation.

Hey Craig, I have found that if you put it under pavement markings, then they transfer it to the right department. I agree, the bike lanes need to be cleaned! Thanks for reporting and maybe try redoing it in the pavement marking category.

Justin, thanks for the suggestion. Weird, because this has nothing to do with pavement markings. I received a call from a COH employee yesterday, who didn't really know what my request was about. I don't think the whole description gets forwarded when they move it from dept to dept or the app to the actual city work order system. I had hoped the semi-recent app update would have fixed that issue.

+1 on this. The bike lanes are so poorly maintained it’s laughable.

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
Refer to SR 12575043.

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
Refer to SR 12575043.

Thank you for submitting this request (#2301062774).

Status: Service Completed

Resolution: Service Completed : 10/19/2023 01:29:48

Resolution :
32.Duplicate Case/Previously reported by another citizen

Close Comments :
Refer to SR 12575043.