Q. Please describe the issue
A. Tonight at around 6:15. I was at the Chipotle in Chicopee. While in line I saw an older gentleman who was working the grill holding tongs in his hand. He proceeded to eat food off of the tongs then use those same tongs to touch other food. This is extremely unsanitary and I’ve seen other issues at this particular location. This isn’t an isolated incident. They need to be shut down and retrained to ensure this doesn’t happen again.