Leave open so everyone can see whether or not public works does anything. This is a dangerous situation that needs to be addressed. It is a duplicate issue because nothing has been done.

Yesterday there was a third report of this problem, made on 4/22 and closed, just as this one was. It no longer appears in SeeCkickFix as either open or closed. Its CRS number is no longer published for follow up. What happened to it?

Thank you for your comments. This concern has been forwarded to the Department of Public Works for review, handling, scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin working on this concern. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the CRS#20020973608 when inquiring about this concern. No updates for this concern will be keyed on this SeeClickfix site which is why the issue was closed on this site. All 3 reports for this concern are still on this site. However, follow ups would be obtained by calling customer service. We appreciate your communication that helps us in “Building The Best Richmond” together

I can no longer find the one that was closed (It used to show up in a search for "canal" and now it does not.) Please post its seeclickfix issue number and the public works request number assigned to it. I want to be able to cite all three reports when I call for follow-up.