this is America i don't understand how landlords get away with this behaivor, mind lives in Long Island with a pool, been fighting heat 19 years, only turn with contacted and them it is gone, cannot move rent is too high, i pray you have no kids in this weather, my last con edison bill $250.00 from useing poratable heater. good luck Mariina their should be a fine to be paid when their is no heat in this weather hope you voted complain to the boro president to enpose strick finds