Your service request has been assigned ID #101002297322.

Case Noted. Due to the low point of temperatures, we have removed some of the snow and ice and salted very well at this time sorry for the inconvenience this may have caused doing the best we can.

Note that the crews most certainly did not do the best they can - in many places the snow in the bike lane is completely untouched - was *never* plowed. All the cyclists who are gone from the roads right now are now congesting the city in cars, buses and trains.