Thank you for reaching out to us. Unfortunately I was unable to pull the work order as that is not a complete number for our orders. I tried to look up by the address and was unable to find something matching your issue. Please send the complete work order number and we will be glad to look into the issue. Thank you for using Huntsville Connect!

Click Fix ID # 4989190 is a previous submission of same issue which was closed by HPW October 8 2018. The reason given for closing the submission was: "We will be installing a new matching ramp as soon as we can get a contractor scheduled"
This current submission is to learn the status of the job said to be pending procurement of a contractor for the project.

Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.

Thank you,
The Huntsville Connect Customer Service Team

This project is scheduled to begin in the next few weeks. We appreciate your patience. Thank you. PWS

Noticed work has begun on the project today. Thank You for such attentive response. Huntsville Public Works has been such an amazing service organization in addressing every issue ever submitted. Thank You, Thank You.

Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.

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Your Customer Service Team

Thank You, I am hoping the project has not been closed as completed for only one of the two ramps requested/needed have been finished. There is still a backhoe in parking lot so the crew may be staging to do the second part of the original request. The half that was finished on sidewalk next to Dughill Road looks great but there is the second part of the request which denoted the sidewalk on Cannes/Cheval where that opposing curb ramp needs to be installed.

Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.

Thank you,
The Huntsville Connect Customer Service Team

Public Works crews installed a receiving ramp that should have been installed by the contractor when that project was done. Normally all ADA work is performed as streets are resurfaced as a part of the city of Huntsville transition plan. Any remaining ramp install needs will fall under that criteria.

Understand your explanation. We are grateful for the ramp completion that was performed. The crew did an excellent job. Thank You