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Hi...this issue is a follow up from 802036 - the telephone number to AT&T to call about these poles is the general number - and no one there can seem to be able to help - it's a mess! Multiple phone calls...multiple people... In the meantime, the extra poles are still there...and need to be removed...can the Utility dept. use some of their pull with AT&T and get this resolved?? Thanks!
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Carol (Người dùng đã đăng ký)
carole meyre (Người dùng đã đăng ký)
Carole 1516 Hanover
guest (Khách)
guest (Khách)
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5 pts guest (Khách)
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Reopened 5 Pts resident (Khách)
yea...that was not the smartest comment there City....sorry, but all of us on the street have known it's AT&T (the pole owner) - since the first thread. The problem is that with the 800# you provide...AT&T can't/won't do anything...as there is no 'service request' in.
SO - THE CITY, WHICH OWNS THE LAND THE POLES ARE ON - NEEDS TO GET THE Public Works Director (Mr. Dawson) to LEAN on AT&T...and get their act together, to get the poles, which are now going on 6 months - out of the way. BEFORE THE NATIVES go after the poles with Chain Saws. Clear as mud?
Please continue to have PW push AT&T into cleaning up their mess...and remind AT&T that those poles are on 'borrowed' property. Thank you.
Roanoke resident (Khách)
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Reopened carole meyre (Người dùng đã đăng ký)
A representative from AT&T was going door to door on Hanover Street today and told me that the poles were added for AT&T's fiber optic service, called Uverse. It is being activated in this area now. He said normally they don't add new poles but the existing poles must have been too old.
So now it seems we need to ask Duke/Progress and TWC to move *their* lines to the new AT&T poles and remove the old poles. Strange happenings.
5 Pts resident (Khách)
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