HART PLUS

Open Issues: 50 • Closed Issues: 43 344 • Uppmärksammade Ärenden: 37
  • I am 7 months pregnant and a student trying to get on the bus today and I forgot my card home but I showed the driver my virtual card and it has money on it, can you please email me ASAP! The QR code to access transportation not to have trouble traveling on my return trip.
  • I put $5 on my flamingo card but my debit card was chrged twice. For a total of $10.
  • I have two cards on my virtual flamingo app and I can only use one. I want to shut down the one with $12.00 on it and add it to the card with the lesser amount or the newer card. I have had that $12.00 on that card for about a year now and I need to get it off.
  • I have the Flamingo app on my phone with a small balance. Sometimes it does not work when I try to use it for a bus ride.
  • I installed the app on a new phone now I have 3 cards
  • Very unprofessional
    And rude
    Driver, the evening of 4/13/2024, 445pmET.
    The driver, he/ she/it name of Donald was very rude to all individuals on the trolley ride from stop 6 to 1. This driver refused to let us open the windows, in fact, I did since I thought I was going to faint- this driver - stopped the trolley - got off the trolley to come
    To
    Back And closed my window. It was so hot and there was a beautiful breeze outside. One of the families with a child got off the trolley the next stop since they felt the driver was so rude and it was such an unpleasant free ride- we a
    Were all sweating and driver would not let us open our windows. If windows are not allowed to be opened- than they should
    Be locked closed. The driver should
    Be fired, I have had a few rides with this driver and she/he/it is always very rude. Last time the same window event occurred and the driver literally told everyone to get out the way inside the trolley to come
    To
    The back
    And close the window. I will never go in another trolley ride with this driver- the 20minute event is not worth ruining my entire night over.