Thank you for your concern, this issue has been received by our department.

I am the home owner and I was out of town during the storm. A neighbor was going to salt however two Home Depot’s and two Robinson hardware were out of salt. Neighbor found some and salted later in the week.

To say a statement that “no attempt” was made is incorrect.

Thank you for using this application to report an issue in the City of Albany. Please know that the report was received by this department and your issue has now been resolved.