Description

I put in a ticket yesterday for recycling missed pickup. A Heatherb@RE replied that recycling is now the 1st and 3rd of each month and then promptly closed the ticket. Our landlord has received no such notice nor have we seen anything about this change in the news. According to the news, it was all supposed to stay the same. Also, our recycling was picked up last on the appropriate day which was the 4th week of January. So, what is being done and what was commented on my ticket are conflicting. If the process has changed, there has not been sufficient information dissemination. We need to know which is correct so that our bins are not sitting on the curb for days/weeks at a time.